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Global Solutions Director of Workplace Recovery Daniel Perrin explains how Regus can help at a challenging time
From 29 September to 2 October, this year’s fall Disaster Recovery Journal (DRJ) event takes place in Phoenix, Arizona. Following on from the spring event, the Regus Disaster Recovery Team will be there to meet risk directors and listen to their most pressing concerns should it come to the worst. From natural disasters and leaky roofs to office fires and internet blackouts, risks come in many different shapes and sizes – but solutions do too.
As one of the biggest events of its kind, the Disaster Recovery Journal is a vital fixture in the diaries of risk directors around the world. Whether a firm has experienced flooding in its building and needs to move to a hub down the road in the central business district, or it’s been hit by a hurricane that means employees need to fly to another city or even state, planning is key.
“We recover around 600 companies a year, which is a small percentage of our clients but it is a lot of active recoveries. We are the only firm that has a platform for global recovery. No one else does it on that scale. A real hallmark of the Regus programme is that we don’t oversubscribe our availability. So if we have 1,000 available desks on any given day in London, for example, we would never sell more than 1,000 desk contracts.”
Regus has three different subscription plans – the most popular is Dynamic Recovery, whereby companies subscribe to a certain number of desks that they can “turn on” whenever and wherever they need to. “They don’t take enough space to accommodate all of their staff,” says Perrin. “When you are trying to keep a company afloat, you only need a skeleton staff of 10 or 20 per cent.” Regus also has the Reserve programme, where clients can sign up for seats at a particular location they can access immediately, as well as a new on-demand plan called Rapid Recovery, which is there to assist businesses faced with a crisis of greater magnitude than their current recovery plan supports.
It’s part of an overall plan to offer a flexible, responsive approach to continuity and resilience at all times. Earlier this year, it opened its offices in Quebec to community workers after flooding struck the region. And in the summer, when tropical storm Barry hit North America, it gave free business-lounge access to companies and entrepreneurs in places such as Alabama, Florida and Texas. “Most recently we have been dealing with multiple locations in the eastern US that have been hit by hurricane Dorian,” says Perrin.
Read more about Regus disaster recovery options